Botpress.

Botpress is a builder for AI agents that converse with customers and staff. A business connects knowledge sources such as its website, PDFs, and help articles, writes instructions for the agent, adds actions like looking up an order or booking an appointment through integrations or API calls, and deploys the agent to a website widget, WhatsApp, Instagram, Facebook Messenger, Telegram, Slack, or SMS. A visual studio handles flows and guardrails, and the platform supports many language models. It is used by small e-commerce stores, clinics, and service businesses for after-hours answers, lead capture, and booking, and by agencies building bots for clients. The free plan is enough to build and test an agent, while paid plans are priced by monthly conversations and AI usage. Integrations include Zendesk, HubSpot, Zapier, Google Sheets, and Make. The caveat is that the jump from free to Plus is steep for a very small business, and conversation overages add up if a bot becomes popular.

Pricing

Free plan with 100 conversations/month and 3 agents; Plus $150/month billed annually with 250 conversations and $25 AI usage; Team $750/month billed annually; extra conversations $0.50 to $0.65 each; Enterprise custom (Oct 2026).

Works with

WhatsAppInstagramFacebook MessengerSlackTelegramZendeskHubSpotZapier

Features

Agent builderAI agentsAPI accessCustomer service agentsHuman handoffIntegrationsNo-code builderTemplates

Checked

October 2026