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Tools/Customer Support
Rosie logo

Rosie.

AI phone answering for small businesses that takes messages, books appointments and texts callers, from $49 a month.

Paidby Rosie
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67Avg fit

Best fit

AI customer service agents

82/100

Category
Customer Support
Pricing
Paid, from $49/mo
Popularity
48/100
Setup
Moderate to high
Listing
Needs verification
heyrosie.com
Rosie website
Homepage, captured October 2026

Overview

What it does.

Rosie is an AI answering service designed for small local businesses such as contractors, cleaners, medical offices and salons that miss calls while working. Rosie answers in a natural voice, learns the business from its website and uploaded notes, takes detailed messages, filters spam, sends callers booking links by text and on higher plans books directly into the calendar, performs warm or live transfers to staff and texts the caller during the call. Setup takes minutes: enter the website, review the generated knowledge, pick a voice and forward unanswered calls. Call summaries and transcripts arrive by email or text and can be pushed to other tools. It integrates with Google Calendar, Calendly, HubSpot, Zapier, Slack, Shopify, Housecall Pro and Jobber. A real caveat is that calendar booking and call transfers only start on the $149 Scale plan, and exceeding plan minutes automatically moves you up a tier rather than charging overage.

Pricing
7-day free trial, no card; Professional $49/month with 250 minutes; Scale $149 with 1,000 minutes and booking plus transfers; Growth $299 with 2,000 minutes (Oct 2026).
Works with
Google CalendarCalendlyHubSpotZapierSlackShopifyHousecall ProJobber
Features
AI agentsCustomer service agentsHuman handoffIntegrationsNo-code builderVoice support
Checked
October 2026

Fit

Where it fitsbest.

Open top use case
Use caseFitEffortRisk
  • AI customer service agents

    Answering missed calls, capturing lead details and booking jobs for a one-person or small crew business.

    4-8 weeks to value · High effort · High risk · moderate

    82Strong
    HighHigh
  • Sales outreach

    Making sure every inbound inquiry gets an immediate answer and a text follow-up with a booking link.

    2-3 weeks to value · Medium effort · Medium risk · moderate

    60Review
    MediumMedium
  • Workflow automation

    Pushing call summaries into the CRM or job software through Zapier.

    2-4 weeks to value · Medium effort · Medium risk · moderate

    60Review
    MediumMedium

Verdict

Who it suits.Who it doesn’t.

Best for

  • Solo operators and small service shops that want a turnkey AI receptionist without technical setup.
  • Answering missed calls, capturing lead details and booking jobs for a one-person or small crew business.
  • Making sure every inbound inquiry gets an immediate answer and a text follow-up with a booking link.
  • Pushing call summaries into the CRM or job software through Zapier.

Not ideal for

  • Businesses needing deep custom call logic, outbound calling or multiple lines on one plan.
  • The entry plan only takes messages; booking and transfers need Scale.
  • Inbound only and limited qualification logic.
  • Native integrations are limited; most routing goes through Zapier.

Pays back on

Relatedopportunities.

Run the audit
  • 01Launch a supervised AI service agent
  • 02Improve lead follow-up speed
  • 03Generate first-draft proposals
  • 04Automate intake and routing
  • 05Improve sales and service agent workflows
  • 06Build reusable workflow templates

Compare

Alternatives.

All customer support tools
ToolCategoryPricingScore
  • Goodcall logo

    Goodcall

    AI phone agent for local businesses that answers calls, takes bookings and messages, and bills per unique caller.

    Customer SupportPaid
    52
  • Smith.ai logo

    Smith.ai

    AI receptionist with human backup that answers calls, qualifies leads, books appointments and syncs to your CRM.

    Customer SupportFreemium
    60
  • Retell AI logo

    Retell AI

    Platform for building AI voice agents that answer and make phone calls, billed per minute with no monthly minimum.

    Customer SupportPaid
    58

Not paid placement. Verified means the listing passed our current editorial checks; it does not guarantee fit for every workflow.