Build an AI support agent from your website, docs and files and embed it as a chat widget or WhatsApp bot.

FreemiumFree planby Chatbase

Chatbase website — Homepage, captured October 2026

Overview

Chatbase lets a non-technical team build a custom AI agent by pointing it at a website, uploading PDFs and documents or pasting text, then deploying it as a website chat bubble, WhatsApp, Messenger, Instagram or Slack bot. The agent answers customer questions grounded in that content, can collect leads, take actions through integrations and escalate to a human inbox when confidence is low. Small businesses use it as a front line for FAQs, product questions and booking links without hiring support staff. It integrates with WhatsApp, Messenger, Instagram, Slack, Zapier, Make, Shopify and Calendly, and offers an API for custom deployments. Pricing is by monthly message credits and number of agents, with add-ons for extra credits, extra agents and removing Chatbase branding. A real caveat is that free-plan agents are deleted after 14 days of inactivity and the Hobby tier's credits run out quickly on a busy site, so it functions more like a trial than a permanent free tier.

Pricing: Free plan with 50 message credits; Hobby $40/month; Standard $150; Pro $500; 20 percent off on yearly billing (Oct 2026).
Works with: WhatsAppFacebook MessengerInstagramSlackZapierMakeShopifyCalendly
Features: Agent builderAPI accessChat interfaceCustomer service agentsDocument uploadHuman handoffNo-code builder
Checked: October 2026

Fit

Open top use case

Verdict

Best for

Small businesses that want a website AI agent trained on their own content without a full help desk.
A grounded AI chat agent for FAQs and product questions deployed on the site and WhatsApp.
Deflecting first-contact questions and capturing leads before a human is involved.
A private agent trained on internal procedures that staff can query in Slack.

Not ideal for

Teams that need a complete ticketing system with agent seats, SLAs and phone support.
Message credits are consumed per reply and quality depends on source content hygiene.
Human inbox features are lighter than dedicated help desks.
Access controls are basic and not permission-aware per document.

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Not paid placement. Verified means the listing passed our current editorial checks; it does not guarantee fit for every workflow.

Build an AI support agent from your website, docs and files and embed it as a chat widget or WhatsApp bot.

FreemiumFree planby Chatbase

Visit website

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Overview

Pricing: Free plan with 50 message credits; Hobby $40/month; Standard $150; Pro $500; 20 percent off on yearly billing (Oct 2026).
Works with: WhatsAppFacebook MessengerInstagramSlackZapierMakeShopifyCalendly
Features: Agent builderAPI accessChat interfaceCustomer service agentsDocument uploadHuman handoffNo-code builder
Checked: October 2026

Fit

Open top use case

Verdict

Best for

Small businesses that want a website AI agent trained on their own content without a full help desk.
A grounded AI chat agent for FAQs and product questions deployed on the site and WhatsApp.
Deflecting first-contact questions and capturing leads before a human is involved.
A private agent trained on internal procedures that staff can query in Slack.

Not ideal for

Teams that need a complete ticketing system with agent seats, SLAs and phone support.
Message credits are consumed per reply and quality depends on source content hygiene.
Human inbox features are lighter than dedicated help desks.
Access controls are basic and not permission-aware per document.

Pays back on

Run the audit

Compare

All customer support tools

Intercom Fin
AI customer service agent for answering support questions and handing off to teams.
Customer SupportPaid
Lindy
AI agent platform for automating inbox, meeting, CRM, support, and operations work.
AutomationFreemium
Tidio
Live chat and help desk for small online stores with Lyro, an AI agent that answers from your site and FAQs.
Customer SupportFreemium
Crisp
Flat-priced shared inbox, chat widget and knowledge base with an AI agent, billed per workspace instead of per seat.
Customer SupportFreemium

Not paid placement. Verified means the listing passed our current editorial checks; it does not guarantee fit for every workflow.

Chatbase.

What it does.

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Who it suits.Who it doesn’t.

Best for

Not ideal for

Relatedopportunities.

Alternatives.

Chatbase.

What it does.

Where it fitsbest.

Who it suits.Who it doesn’t.

Best for

Not ideal for

Relatedopportunities.

Alternatives.