Use cases

Workflow decision guide

General assistant

Faster drafting, analysis, and everyday decision support.

Knowledge ManagementLow effortMedium risk1-2 weeks
5

Mapped tools

Start with workflow fit. Use tools only after the inputs, review point, and success metric are clear.

When to use this

Use this when general assistant would directly improve scattered work, slow first drafts, and manual research.

It is a good pilot candidate when the work happens often, has a clear owner, and can be tested with recent real examples.

Expected impact

Measure the pilot with time saved, draft quality, and review time.

The expected impact should be visible in faster cycle time, fewer manual corrections, or more consistent work quality.

Risk check

Use approved examples, add a review checkpoint, and keep output quality measurable.

Watch for drift, incomplete context, or overconfident outputs before moving the workflow into regular use.

Implementation checklist

Choose approved use cases
Create prompt templates
Set human review rules

Required inputs

These inputs make the pilot more measurable and reduce tool switching later.

Prompt guidelines
Review standards

Tool shortlist

Best mapped tools for this use case

Open top tool
ChatGPT logo

ChatGPT

Productivity

86

ChatGPT is mapped to general assistant based on current curated use-case data.

Teams that want to pilot this use case before committing budget.

Free planFreemium
Claude logo

Claude

Productivity

86

Claude is mapped to general assistant based on current curated use-case data.

Teams that want to pilot this use case before committing budget.

Free planFreemium
Microsoft 365 Copilot logo

Microsoft 365 Copilot

Productivity

86

Microsoft 365 Copilot is mapped to general assistant based on current curated use-case data.

Teams with a clear workflow and budget for a paid tool.

Paid
Perplexity logo

Perplexity

Research

86

Perplexity is mapped to general assistant based on current curated use-case data.

Teams that want to pilot this use case before committing budget.

Free planFreemium
Gemini logo

Gemini

Productivity

86

Gemini is mapped to general assistant based on current curated use-case data.

Teams that want to pilot this use case before committing budget.

Free planFreemium